Article Summary This article, contributed by TesQuirel, argues that insurers adopting Agentic AI must stop asking whether an AI agent can perform a task and start asking whether it has earned the autonomy to perform it independently. It shows how AI-accelerated software change has made insurance risk complex and non-linear, using scenarios from underwriting, claims and customer service. It proposes Adaptive Risk Intelligence, a four-stage Earned Autonomy model (Assist, Recommend, Act,...

In the just concluded vision meet hosted by Insurance Councils in August 2024 in Mumbai, major focus area was to create a roadmap to...